Jun 16, 2021
Harrah’s Las Vegas has officially unveiled the fruits of its $200 million investment in a massive renovation project that includes 2,542 redesigned guest rooms, a complete casino floor remodel and exterior enhancements in the form of two new LED marquees at the property’s north and south entrances.  “As a flagship location of the iconic gaming and hospitality brand, revamping Harrah’s Las Vegas not only enhances the guest experience but also further reflects the fun and energy that makes Las Vegas such a unique travel destination,” said Harrah’s Las Vegas Senior Vice President and General… more
Jun 14, 2021
The city of Detroit is about to become the launchpad for a host of new B2B and B2C events. The June 7 announcement follows the formation of a new partnership between New York-based MAD Event Management and Messe Düsseldorf North America, which plans to launch and incubate new conferences and shows in the Motor City with the support and under the guidance of the Detroit Metro Convention & Visitors Bureau leadership. The partnership plans to start with several yet-to-be-announced conferences and a large-scale consumer show, with MAD handling all the sales and marketing and MDNA in charge… more
How Experience Kissimmee Has Served In-Person Events for the Past Year
Jun 04, 2021
Experience Kissimmee Senior Director of Meeting Sales and Services Michelle Moore couldn’t believe her ears at a recent meeting at the Gaylord Palms Resort and Convention Center. In a pre-event meeting, the key players were discussing dine-arounds, branding activations and entertainment options.  “It was wonderful,” Moore said. “For the first time in over 14 months, we actually talked about non-health and safety stuff.” Of course, COVID-19 was the elephant in the room. But significant vaccination progress and relaxed CDC guidelines have shifted the conversation from when, and not if,… more
The Future Workplace: Luxurious, High-Tech and Touchless
Jun 03, 2021
The high number of vaccinations are not only making it possible for corporations to start gathering again, but also opening the door for employees to return to their offices. Just as events won’t be the same again, neither will be work. While there has been a slow trickle of returning to the office thus far, more staff are likely to be back in-person at least a few days per week by Labor Day. The shift from telework could be jarring for some, but it will offer a glimpse into what is going to be the distant future. Imagine using your phone to order in-office coffee, book a meeting room and… more
May 25, 2021
Even though many Americans are getting back to work and vaccination rates are leveling off, the JW Marriott Indianapolis hasn’t stopped helping those still out of work and hurting financially due to COVID-19. Since March 2020, the hotel has been showing its concern for its community by hosting free Community Food Distribution events in partnership with Gleaners Community Food Bank.  Since its inception, the ongoing charitable effort has hosted 36 events distributing more than 8,200 food boxes totaling 204,000 pounds of nutrition for hungry members of the local hospitality and the public at… more
May 24, 2021
Events and hospitality companies are gearing up for a digital financial future by accepting cryptocurrency as a customer payment option. Defined as “a digital currency that can be used to buy goods and services, but uses an online ledger with strong cryptography to secure online transactions,” cryptocurrency is more than a speculative investment trend. Mainstream adoption is already here, with major companies including PayPal, Visa and Mastercard jumping on the crypto train.  As hotels, resorts and event-related companies continually seek out opportunities to better serve the needs of their… more
Destinations Pull Out All the Stops to Welcome Back Groups
May 18, 2021
Start spreading the news: Destinations are open for business. But rather than screaming to the hills, CVBs and destination management companies are taking a more selective approach to how they roll out the red carpet. Targeted messaging is the theme uniting an array of approaches taken to attract groups to town. Here are some highlights: Explore St. Louis A new ad campaign from Explore St. Louis is arguably more star-studded than the recent Academy Awards ceremony. Among the celebrities pitching the Arch city to incoming guests are John Goodman, Jenna Fischer, Andy Cohen, Ozzie Smith and… more
What Do Planners Want from Hotels? For Starters, Flexibility
May 17, 2021
If meeting planners and event organizers have learned one thing from the pandemic, it’s that they are not always in control. So, in an industry defined by concrete numbers and steadfast dates, they are now asking for some leeway. After all, things change and no one situation is alike during this pandemic. “I think the biggest thing for us is we are looking for flexibility so they’re not putting us all into a bucket,” explained LeAnn Koenig, vice operations of operations at Vertical Xchange, which organizes intimate gatherings among leaders of myriad industries. Terry Matthews-Lombardo,… more
Visit St. Pete/Clearwater Shines in New Amazon Streaming Series
May 10, 2021
Visit St. Pete/Clearwater President and CEO Steve Hayes can’t say for certain that the new Amazon Prime Series, “Life’s Rewards,” has a happy ending. While not familiar with all of the plot points, Hayes is certainly hoping for the best out of the series, which debuts May 10. You see, not only does “Life’s Rewards” – comprising eight 10-15-minute episodes – showcase the destination, it is the first original scripted series developed by destination marketing organizations for streaming services. The idea sprung from one simple question, Hayes recalled: “How do we tell our story differently… more
May 06, 2021
Detroit’s TCF Center has landed a new general manager. On April 19, Larry Alexander, board chairman of the Detroit Regional Convention Facility Authority announced that Karen Totaro has been tapped by ASM Global to lead the convention center. In her new role, Totaro will be responsible for the overall management, promotion and operation of the facility, leading its team of professionals, building on key industry partnerships in the community and supporting the overall mission of the TCF Center and the DRCFA.  “Karen Totaro is the right person at the right time to take the TCF Center back to… more
Partner Voices
  MGM Resorts is renowned for its exceptional service and diverse venue options across Las Vegas, Detroit, Springfield, National Harbor, Biloxi, and Atlantic City, providing flexible spaces for meetings of any size. Beyond these offerings, MGM Resorts distinguishes itself through a strong commitment to social responsibility and sustainability, making it an ideal choice for your next meeting.  At the core of MGM Resorts' company values is its platform, "Focused on What Matters," dedicated to meeting customer needs while advancing socially responsible practices. This commitment is evident more