Last year, I took the Yale certificate course on the science

Before the pandemic, brands were investing in the consumer experience more than ever. Pop-up shops, interactive ads and more helped brands deepen their connections with customers, which is critical because nearly three out of four consumers believe real-life connection is essential to companies’ success. But it all came to a halt with the pandemic’s limitations on in-person gatherings.

There is no doubt that the pandemic has changed the way we live our everyday lives. From the way we socialize to the way we work, no aspect of life seems to be left untouched, and business travel is no exception. 

The Pandemic has dramatically changed speaker sourcing and performance. Last year saw far fewer bookings, compelled most professionals to reskill and revamp content for virtual, lower their pricing and become more flexible. Many trends will endure as in-person events return - here are a few to consider:

Content and Formats:

Football season has officially come to a close, and although each coach, player, sports network and viewer fumbled their way through it during a pandemic, they made it all the way to the Super Bowl. Despite a lot of adversity and controversy over the risks, both the collegiate and pro leagues adapted accordingly. The football season offered fans all over the nation a tiny hint of familiarity to see players in pads and helmets execute a game that represents so much tradition and nostalgia. 

When the global outbreak of COVID-19 became a reality last March, we saw in-person events disappear and the humble “pivot” made its leap from relative obscurity to the word of the season in the event industry.   

Brands and their agencies knew that despite everything, the show still had to go on — the need to communicate with audiences, engage customers, inspire employees or launch products hadn’t gone anywhere. 

What does being a “change agent” mean to you? Odds are, you already are one even if you don’t realize it! With 2020 being a pivotal year for us all, shift happened in a big way. I am certain that almost all of us received a big lesson on not only how to be an agent of change in our professional lives, but our personal ones, as well.

What is an agent of change?

For months, I have been listening to my colleagues and friends in the event industry and everyone has had the same question rolling around in our minds: when can large-scale events come back? At the beginning of the pandemic, we thought it would be Fall 2020 but clearly that didn’t happen. With the rollout of the COVID-19 vaccine underway, many are seeing it as a sign of hope that we could be back in convention centers and ballrooms later this year.

However, I have another thought on the timeline and here it is:

Could hotel skeleton staffing levels offer freelancers the opportunity to help shape the future? 

It’s hard to believe that in just two months we’ll be embarking upon the anniversary of the hospitality industry getting dismantled due to the effects of COVID-19. Not exactly an anniversary to celebrate, is it? I guess that depends on perspective though, as many individuals have risen from the ashes, focused on personal development and have possibly started new ventures where they are the boss now. Consider “freelancer” and “consultant” a few of your first 2021 buzzwords.

Let’s not sugarcoat it, the past 12 months have been difficult for everyone, especially the industry closest to our hearts: the business of meetings and events. It is easy to find ourselves a bit dejected and perhaps a bit confused. There was no rule book written for a year like 2020, and there’s no clear guide to move us forward in 2021. However, we’ve weathered storms together in the past, and we will move through this and dare I say, end up better than ever. With a little perspective and positivity, 2021 can be your best year yet!